At Benzo.co.uk, we strive to provide a smooth and efficient shopping experience. If you wish to cancel an order, please read our cancellation policy below:

1. Cancellation Timeframe

• You may cancel your order within 2 hours of placing it. To do so, please contact us immediately at support@benzo.co.uk or call us on +44 7465 272147.
• Orders can only be canceled if they have not been dispatched or have not had tracking details added.

2. After Tracking is Added

• Once tracking information has been added to your order and it is in the process of being shipped, cancellations will no longer be possible.
• If you wish to make any changes or address issues after the tracking has been added, please wait for the delivery and refer to our Returns & Refunds Policy for further instructions.

3. How to Cancel

• To cancel your order, please reach out to our customer service team within 2 hours of placing your order. Provide the order number and any relevant details so we can assist you promptly.
• Orders that are processed for dispatch or have tracking information will be subject to our return policy once delivered.

4. Contact Us

If you wish to cancel your order within the allowed timeframe, please contact us at:

• Email: support@benzo.co.uk
• Phone: +44 7465 272147
• Address: Suit 2, 225 Manchester Road, Thornton Lodge, Huddersfield, West Yorkshire, United Kingdom HD1 3JG

Thank you for shopping with Benzo.co.uk!