Refund Policy

At Benzo UK, we want you to be completely satisfied with your purchase. If you receive a damaged product, we’re here to help!

Refund Policy:

You can request a refund or replacement within 30 days of receiving your order.
The item must be unused and in the original packaging.
Proof of purchase (order number or receipt) is required.
How to Request a Refund:

Contact Us: Email our support team at [info@benzo.com] with your order details and photos of the damaged product.
Review & Approval: We’ll review your request and get back to you within 2 business days.
Refund or Replacement: If approved, we’ll issue a refund to your original payment method or send a replacement, based on your preference.
Exceptions:

Refunds are only available for products damaged during shipping or with manufacturing defects.
Damage caused by misuse or regular wear and tear isn’t covered.
We value your trust and are committed to providing the best service possible.

For any questions, reach out to us at info@benzo.com.