Terms And Conditions
Welcome to Benzo.co.uk. By using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before using our services.
1. General Information
1.1 Benzo.co.uk is operated in accordance with UK laws and regulations.
1.2 These terms govern your use of our website and services.
1.3 We reserve the right to update these terms at any time. Changes will take effect when posted on this page.
2. Orders and Payments
2.1 All orders are subject to availability.
2.2 Prices listed on our website are in GBP (£) and include VAT unless stated otherwise.
2.3 We accept payments via credit/debit cards, PayPal, and other approved payment gateways.
2.4 Once an order is placed, you will receive a confirmation email. This email confirms that we have received your order but does not guarantee acceptance.
2.5 Payments are processed securely via our payment gateways.
3. Shipping and Delivery
3.1 We offer delivery within the UK.
3.2 Delivery charges will be calculated at checkout based on the delivery address.
3.3 Delivery times are estimates and may vary due to unforeseen circumstances.
3.4 If your order is delayed, damaged, or lost in transit, please contact us within 7 working days of the estimated delivery date.
4. Returns and Refunds
4.1 You have the right to cancel your order within 14 days of receiving the goods, as per the UK Consumer Contracts Regulations.
4.2 To initiate a return, contact us at returns@benzo.co.uk with your order details.
4.3 Returned goods must be unused, in their original packaging, and accompanied by proof of purchase.
4.4 Refunds will be processed within 14 days of receiving the returned items.
4.5 Certain items, such as perishable goods or personalized products, may not qualify for returns.
5. User Responsibilities
5.1 You must ensure that your account details are accurate and up-to-date.
5.2 You agree not to misuse our website or engage in fraudulent activities.
6. Intellectual Property
6.1 All content on Benzo.co.uk, including images, text, and designs, is owned by or licensed to us.
6.2 You may not copy, reproduce, or distribute any content without our written consent.
7. Limitation of Liability
7.1 We are not responsible for any indirect or consequential loss arising from the use of our website or products.
7.2 Our liability is limited to the total value of your order.
8. Privacy Policy
8.1 Your personal data will be handled in accordance with our Privacy Policy, which complies with GDPR regulations.
8.2 For more information, please visit our Privacy Policy.
9. Governing Law
These terms and conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.
10. Contact Us
For questions or concerns, please reach out to:
- Email: support@benzo.co.uk
- Phone: +44 7465 272147
- Address: Suit 2, 225 Manchester Road, Thornton Lodge, Huddersfield, West Yorkshire, United Kingdom HD1 3JG
Thank you for shopping with Benzo.co.uk!